The founders of Zerotek are former executives of Level Platforms, a global leader and innovation pioneer in Remote Monitoring and Management (RMM) for MSPs. Their 100% SaaS platform won the affection of thousands of MSP customers around the world, hundreds of industry awards, while ranking in the top three fastest growing companies in Canada for two consecutive years (Deloitte Fast 50). By 2013 when Level Platforms was acquired, RMM had become a mature technology and the foundation for every MSP managing the on-premise technology for SMBs.
At the same time the transition to the cloud was well underway sowing the seeds for the transformation of the MSP business model now in progress. For the last decade virtually all business application software development has been focused on SaaS. The adoption of SaaS as the dominant consumption model for all SMB business applications is now inevitable.
Zerotek founders asked the simple question. “What will MSPs need to offer customers to help them adopt and manage applications technology when it is now managed primarily by SaaS vendors?” The list of new security and productivity challenges was extensive and continues to grow ensuring a bright future for MSPs that embrace the new reality.
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